PRIVACY POLICY
This Privacy Policy explains how W Korean BBQ (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website or interact with us online or in person.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
A. Information You Provide
We may collect personal information when you:
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Make a reservation
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Submit a contact form
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Join a waitlist
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Subscribe to updates or promotions
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Communicate with us via email or social media
This may include:
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Name
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Phone number
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Email address
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Reservation or inquiry details
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Any additional information you choose to share
We do not collect or store payment card numbers on our website.
B. Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser and device information
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Pages viewed and time spent
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Referring websites
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Cookies or tracking technologies (e.g., Google Analytics)
This helps us improve performance, security, and user experience.
C. Third-Party Services
We may receive information from:
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Yelp, Google, or other reservation platforms
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Delivery services (e.g., DoorDash, UberEats)
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Social media platforms
These services operate under their own privacy policies.
2. How We Use Your Information
We use your information to:
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Process reservations or inquiries
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Improve our website and services
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Communicate with you about updates or promotions
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Enhance security and prevent fraud
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Maintain internal analytics and reporting
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Comply with legal requirements
We do not sell your personal data.
3. Cookies & Tracking
We may use cookies, pixels, and analytics tools to:
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Improve website functionality
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Understand visitor activity
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Personalize content
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Maintain security
You may disable cookies in your browser settings.
4. Sharing Your Information
We may share information with:
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Website hosting and analytics partners
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Reservation or waitlist platforms
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Marketing or customer support tools
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Law enforcement, if required by law
We do not sell or rent your personal information.
5. Data Security
We use reasonable safeguards to protect collected information.
However, no online system is completely secure.
6. Your Privacy Rights (California — CCPA/CPRA)
If you are a California resident, you have the right to:
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Request access to the personal information we collect
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Request deletion of your personal data
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Request correction of inaccurate data
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Opt out of data sharing for advertising (we do not currently sell or share data)
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Be free from discrimination for exercising your rights
To submit a request, contact us at:
Phone: (562) 475-4561
We may need to verify your identity before processing your request.
7. Data Retention
We only keep your information as long as necessary to provide services, comply with laws, or resolve disputes.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
9. Children’s Privacy
Our website is not directed toward children under 13.
We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy as needed.
The “Last Updated” date reflects the latest version.
